Important notice

Please be aware that we are currently experiencing some technical issues with our phone lines.

That means you might not be able to us contact over the phone or email. But you can still log onto the customer portal to do things like:

  • Raise a repair
  • Make payments
  • Send us a message

Something wrong? Let us know

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Thank you for using our customer portal today. If you have feedback, we'd love to hear it. Please press the button below to complete a short survey.

If you have a general enquiry or complaint, please contact us using the Inbox (you will need to be signed in to do this) or on 0300 123 1567.

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